When a disaster strikes, communities come together to help each other. Communication is critical in every phase: prepare, respond and recover. The nature of this event is unique, as it encourages social distancing and sheltering at home. However, even while not physically being close, communication and connection can take many forms.

Check on your neighbors, offer to run essential errands for a high-risk relative or friend. Stay in touch with family and friends, and reference your communication plan — by phone, computer, or paper mail. 

In the event of an emergency, we all turn to our existing tools and networks—many of which are digital. Think about your connections and the online communities you’re already a part of, so you can share information, updates, or words of encouragement as we support one another through this time. 

Learn how to create a family emergency communication plan

Napa County will post updates and information on Facebook

Public Information

  • Napa County Public Information & Support:
    (707) 253-4540
    Monday – Friday, from 8 a.m. to 5 p.m.
  • CALFIRE information line (707) 967-4207 
  • Senior Information Line (707) 253-4248
  • Statewide COVID-19 Hotline (visit page for more details):
    833-422-4255 (833-4CA-4ALL)
    The statewide call center is open 7 days a week:
    8:00 a.m. to 8:00 p.m. Monday – Friday, and
    8:00 a.m. to 5:00 p.m. Saturday and Sunday.

COVID-19 Information and Updates
This is the Napa County information page for 2019 Novel coronavirus (COVID-19), and it includes situation updates and links to information and resources for the communities of Napa County.

Napa County News
View the Napa County news flash section for the latest public announcements and media releases. 

Alerts / Notifications

  • Everbridge (Nixle Messages) 
    Many organizations across Napa County use Nixle messages through the Everbridge system to communicate emergency and community messaging. The recommended way to receive messages is to download the Everbridge app onto a phone or tablet through the Andriod and Apple store. You may register a mobile and/or landline number, and an email address. To sign up for Nixle messages from your mobile phone, text the zip code you would like to receive alerts (ex: 94558) to 888777.
  • PG&E Outage
    Sign-up on PG&E’s website to be notified about power outages.
    IPAWS is a modernization and integration of the nation’s alert and warning infrastructure, and will save time when time matters most, protecting life and property.
  • School Districts
    Depending on which school you’re looking to receive alerts and notifications from, please keep mind that their tools can vary. We suggest you reach out to them directly and ask what your options are to receive their communication.

2020 Napa County Wildfires

If your property was damaged or destroyed, the Napa County Planning, Building and Environmental Services (PBES) Department is here to help. If you would like to receive important information updates about the recovery and rebuilding processes, provide your current contact information by submitting your Property Owner Contact Information Form. (The information is confidential and will only be used for fire recovery communication purposes)

For text communication from the Napa County Office of Emergency Services text HENNRecovery to 888-777, or GLASS to 888-777 for information specific to the recovery process. 

Wildfire Recovery Community Meetings: Archive of Napa County's community briefings on the 2020 wildfires and recovery.